🚨 Potential Warning Signs
One-page shopping websites often use extremely low prices and limited-time offers to persuade consumers to make purchases. Some sell low-quality products, while others may take your money without delivering the goods or steal your personal information.
⚠ Common Scenarios
- Product prices are unrealistically low.
- The website has only one shopping page and provides little other information.
- There is no company name, address, or customer service phone number.
- The website constantly displays messages such as “Limited-time offer” or “Only a few left!”
- There is no return or exchange policy.
- The website has no genuine customer reviews, or the reviews all look very similar.
- You are redirected to the website through advertisements on Facebook, Instagram, or LINE.
❌ Do Not
- Do not place an order immediately just because the price is low.
- Do not provide your credit card or personal information to unfamiliar websites.
- Do not transfer money directly to a private bank account.
- Do not trust a product based solely on its photos.
✅ What You Should Do
✔ Search for the website’s name along with keywords such as “scam” or “reviews.”
✔ Check whether the website provides company information, a customer service phone number, and a return or exchange policy.
✔ Use Google Lens to search for the product images and check whether they have been copied from other websites.
✔ Prioritize shopping on reputable e-commerce platforms.
✔ If you are unsure, ask a friend to help verify the website before making a purchase.
🚨 Potential Warning Signs
If someone tells you that your order has been set up for installment payments and asks you to follow their instructions to cancel the arrangement, it is likely a fake customer service scam.
⚠ Common Scenarios
- They claim that a staff member made a mistake.
- They say your order has been converted into a 12-month installment plan.
- They ask you to contact the bank or a fake customer service representative.
- They ask you to operate an ATM or use online banking.
- They keep pressuring you to resolve the issue immediately.
❌ Do Not
- Do not follow their instructions to operate an ATM.
- Do not provide your bank account details, password, or verification codes.
- Do not click on unfamiliar links.
- Do not assume that the caller ID proves the call is official.
✅ What You Should Do
✔ Return to the original shopping platform to check your order.
✔ Look up the platform’s official customer service number yourself.
✔ Contact your bank directly to check for any unusual transactions.
✔ Keep records of the caller’s phone number, messages, and conversations
🚨 Potential Warning Signs
Legitimate customer service representatives will never ask you to operate an ATM to reverse a payment, cancel an installment plan, or process a refund.
⚠ Common Scenarios
- They claim they need to reverse an incorrect charge.
- They say you need to cancel a membership setting.
- They claim they need to issue you a refund.
- They ask you to go to an ATM and follow their instructions.
- They ask you to provide your account balance, bank account details, or verification codes.
❌ Do Not
- Do not operate an ATM while talking to someone on the phone.
- Do not transfer money as instructed by the other person.
- Do not share your ATM card PIN.
- Do not tell anyone your verification codes.
✅ What You Should Do
✔ Hang up immediately.
✔ Contact your bank or the shopping platform directly to verify the information.
✔ If you are unsure, ask a friend to help you review the messages.
✔ Keep records of phone numbers and chat conversations.