👮  Someone Claiming to Be from a Government Agency

🚨 Potential Warning Signs

If someone claims to be from the National Immigration Agency (NIA) and tells you that there is a problem with your ARC, visa, or immigration status, then asks you to transfer money or provide personal information, it is likely a scam.

⚠ Common Scenarios

  • They claim there is a problem with your ARC.
  • They say you need to submit additional documents or reapply.
  • They ask you to pay a security deposit or processing fee.
  • They request your passport, ARC, or bank information.
  • They ask you to add them on LINE or contact them through a messaging app.

❌ Do Not

  • Do not transfer any money.
  • Do not provide your identification documents or bank information.
  • Do not click on unfamiliar links.
  • Do not call back using only the phone number they provide.

✅ What You Should Do

  • Look up the NIA’s official contact information yourself.
  • Contact the NIA directly to verify the information.
  • Keep records of conversations, phone calls, and text messages.
  • If you are unsure, check with someone you trust first.

🚨 Potential Warning Signs

If someone claims to be a bank employee and asks you to provide your account number, password, verification code, or operate an ATM, it is likely a scam.

⚠ Common Scenarios

  • They claim there is unusual activity on your bank account.
  • They say your order has been set up for installment payments.
  • They claim that you need to receive a refund.
  • They ask you to operate an ATM or use online banking.
  • They ask you to provide a one-time password (OTP).

❌ Do Not

  • Do not share your online banking password.
  • Do not share your OTP.
  • Do not follow phone instructions to operate an ATM.
  • Do not log in to your bank account through unfamiliar links.

✅ What You Should Do

  • Hang up and call the bank’s official customer service number yourself to verify the information.
  • Check your account status through the bank’s official app or website.
  • Keep records of phone calls and messages.
  • If you notice any unusual activity in your account, notify your bank immediately.

🚨 Potential Warning Signs

If someone claims to be a police officer and tells you that you are involved in a criminal case, money laundering, or other criminal activity, then asks you to transfer money, hand over your savings, or cooperate with an investigation, it is likely a scam.

⚠ Common Scenarios

  • They claim you are suspected of money laundering.
  • They say your bank account has been used by a criminal group.
  • They claim your money needs to be placed under supervision.
  • They ask you to transfer money to a designated bank account.
  • They tell you to keep the matter secret and not tell anyone.
  • They ask you to add them on LINE or contact them through a messaging app.

❌ Do Not

  • Do not transfer money to any designated account.
  • Do not provide your bank account details, passwords, or verification codes.
  • Do not follow their instructions out of fear.
  • Do not believe claims that you must “keep this secret” or “tell no one.”

✅ What You Should Do

  • Stay calm and do not rush to respond.
  • Look up the police agency’s official phone number yourself and contact them to verify the information.
  • Keep records of phone calls, text messages, and chat conversations.
  • If you suspect a scam, stop communicating with the person and check with someone you trust first.